Help when you need it
Answers to the questions we hear most. Still stuck? Email support@heehawuk.shop — we reply within one business day.
How do I make my first plan?
Open the studio, write a one-line pitch, pick platform, length, format and tone, then generate. You can regenerate as many times as you like.
Do I need an account to try it?
No. The studio runs in your browser. Create an account when you want to keep projects and unlock Creator or Studio features.
What does 'original sketch guides' mean?
Storyboards are drawn as original ink-style guides. We never use or produce copyrighted footage, characters, dialogue or music.
How do I export?
From a generated plan, download the script as Markdown, the shot list as CSV, or use Print storyboard to save a print-ready PDF from your browser.
Can I print for the shoot?
Yes. The storyboard and shot list are laid out to print cleanly and travel to set on paper.
What's an animatic preview?
It plays your storyboard panels to their durations so you can feel the pace before you film. Assembling and exporting animatics is a Studio feature.
What do plans cost?
Pitch is free, Creator is $17/month and Studio is $89/month, billed in USD. Yearly billing saves 20%. See the pricing page.
How do I cancel?
Cancel anytime from the Stripe customer portal. Access continues to the end of the current period. See the refund policy.
Do you offer refunds?
Subscriptions are cancellable and unused allowance is not refunded. If a generation isn't right, regenerate — that's included. Full terms in the refund policy.
Do you train on my content?
No. Your inputs, scripts and storyboards are not used to train models. See the Privacy Policy and Content License.
How long do you keep my projects?
Saved projects stay until you delete them or close your account. Read the retention section of the Privacy Policy.